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Data Centre – Slough, UK
FACILITY
Data Centre floor space is approximately 5,000 square meters of raised floor
Site is manned 24x7x365 with Rackspace Operations personnel
OEM service/maintenance contracts on all facility infrastructure systems
SSAE16 compliant
SECURITY
Physical access to devices within Rackspace data centres is restricted to authorized Rackspace personnel
Card reader and biometric access required to enter facility
Card reader access required to enter data centre floor
Security cameras recorded by digital video recorder
Bomb proof film installed behind all windowed areas
Fully fenced perimeter
POWER
100% renewable energy
Facility rated at 1.75kW per square meter or 3.5kW per rack
Two separate 15 MVA utility feeds provide power to the DC
UPS (Uninterrupted Power Supply)
Four 1,200 kW Chloride UPS Net90 Clusters (N+1 configuration), expandable to 1,600 kW per Cluster
Two 1,000 kW Chloride UPS Trinergy Clusters (modular N+1 configuration), expandable to 1,600 kW per Cluster
78 UPS power distribution panels
UPS-fed panels are fully redundant
UPS provides instantaneous conditioned power for facilities until generator synchronization; transfer of power is automatic
10 minutes battery life at peak load
GENERATOR
Six 2.25 MVA AVK diesel generators (N+1 configuration), expandable to eight
Generators activate and fully synchronize within 60 seconds
Each generator has its own supply system with a total of 60,000 litres on site
Fuel suppliers under contract to deliver fuel within 4 hours
36-hour on site fuel capacity under full load
HVAC
1,461,843 m³/h of cooling capacity
One Hundred and Four CRACs computer room air handling units (N+25% configuration)
Seven 1,500 kW RC Group centrifugal chillers w/VSD (N+1 configuration), expandable to eight
Six chilled water loop pumps, and condenser water loop pumps (N+1 configuration)
FIRE PROTECTION
Early Smoke Detection (VESDA)
Dry pipe pre-action fire suppression system
FACILITY MONITORING
NARC – Network monitoring software
Trend Facility Monitoring System (BMS)
C-Matic Power Management System allows real time monitoring and trending of power utilisation
CUSTOMER ACCESS
Customers retain administrative control of their leased servers.
Rackspace retains control of dedicated networking hardware such as firewalls and load balancers
Console level access is provided via Terminal Services of SSH over VPN, depending upon platform
BACKUP AND RECOVERY
Fully managed backup to centralized storage is available; offsite tape rotation is optional
NETWORK INFRASTRUCTURE
Redundant Cisco 3-tier LAN Architecture
PHYSICAL CONNECTIVITY
Multiple fibre carriers
Copper and fibre installed and terminated to onsite demarcation
TRANSIT
Multiple Tier-1 Service Providers
10-Gigabit Ethernet per carrier (multiple gigabits of total
bandwidth available)
ROUTING
Redundant Cisco 6500 Series and ASR 9000 Series Switches for edge and core routing
Internap FCP route optimization
SWITCHING
Cisco 3550/3750/4948 Series Switches for aggregation
Cisco 2950/2960/2970 Series Switches for distribution